Privacy Policy

We collect information to provide and improve our services, which includes:
1.1 Information You Provide
• Personal Details: Name, email address, phone number, billing address, and payment details.
• Account Information: Username, password, and membership or subscription details.
• Communication: Any information shared through inquiries, surveys, or customer support interactions.

1.2 Automatically Collected Information
• Usage Data: Pages viewed, time spent on our website, and navigation patterns.
• Device Information: Browser type, IP address, and operating system.
• Cookies and Tracking Technologies: Data collected to enhance user experience and provide analytics.

1.3 First-Party Data
• Customer-Specific Data: Data provided by clients for personalized services or campaigns, such as email lists, audience demographics, and project-specific information.

We use your data for the following purposes:
• Service Delivery: To provide memberships, subscriptions, and other services you’ve requested.
• Personalization: To tailor services, content, and communications to your preferences.
• Billing and Transactions: To process payments securely and manage your account.
• Analytics: To analyze website and service performance, improve functionality, and understand user behavior.
• Marketing: To send promotional offers, newsletters, or updates (with your consent).
• Legal Compliance: To meet regulatory requirements and protect against fraud or misuse.

We prioritize the protection of first-party data provided by clients. This includes:
• Data Storage Security: All client-provided data is encrypted and stored in secure servers compliant with industry standards.
• Access Restrictions: Only authorized personnel have access to first-party data, based on need-to-know principles.
• Data Sharing: We do not share, sell, or lease client-provided first-party data with third parties without explicit consent.
• Anonymization: Where applicable, sensitive data is anonymized to prevent identification of individuals.
Pro Tip for Clients: Ensure that any data shared with us complies with applicable privacy laws and that you have obtained necessary permissions from your users or audience.

We only share your data under the following circumstances:
• Service Providers: Third-party vendors assisting with payment processing, email delivery, or analytics.
• Legal Obligations: When required to comply with legal processes or to protect against fraud.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

You have the following rights regarding your personal data:
• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your data, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link or contacting us directly.

To protect your data, we implement:
• Encryption: Securing data during transmission and storage.
• Regular Audits: Conducting security assessments to ensure compliance with best practices.
• Incident Response: Immediate measures to address data breaches or unauthorized access.

We use cookies and similar technologies to:
• Enhance website functionality.
• Analyze traffic and user behavior.
• Deliver targeted marketing based on browsing history.

If you access our services outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to such transfers, subject to applicable laws.

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or other appropriate channels. Continued use of our services constitutes acceptance of the updated policy.

If you have questions about these Terms or require support, please contact us:
Email: support@alacritycs.com
Phone: (623) 570-4256
Mailing Address: 5115 N Dysart Rd. #202-107, Litchfield Park, AZ 85340